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Sample Telecommuting Policies and Procedures

Creating a “Standards of Practice” for Telework will enable businesses to streamline and standardize the Telework process, thus reducing inefficiencies and corporate liabilities while increasing productivity and retention rates. Telework is already a proven practice for thousands of companies and government organizations, but it takes formal arrangements to garner top results and ensure sound practices are adopted.

SuiteCommute can assist in building a formal Telework program. This program will include all the necessary requirements to ensure the needs of managers, employees, and the overall organization are outlined, met, and monitored. The program will standardize such processes as selection, management, measurements, security, and liability.

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A sample of a Formal Telecommuting Policies and Procedures should cover:

Purpose

  • History
  • External Factors
  • Internal Factors
  • Benefits
  • Expectations

Formal Arrangments

  • Location
  • Methods
  • Platforms
  • Duration

Goals and Objectives

  • Overall Program
  • Employee
  • Manager
  • Organization

Selection Process

  • Eligibility Requirements
  • Core Competencies
    • Employee
    • Manager
    • Organization
  • Worksite Requirements

General Work Requirements

  • Virtual Office
  • Internet
  • Supplies
  • Time
  • Pay
  • Scheduling
  • Job Functions

Operation Requirements

  • Data
    • Disposal
    • Transmission
    • Back-up
    • Storage
  • Distractions
  • Handling Problems
    • Hardware
    • Software
    • Co-workers
    • Management

Performace Metrics

  • Employees
  • Managers
  • Organization

Parameters for Telecommuting

  • Communication
    • Methods
    • Frequencies
    • Metrics
  • Fiscal Responsibilities

Liabilities

  • Family and Medical Leave Act
  • Americans with Disabilities Act
  • Sexual Harrassment
  • Fair Labor and Standards Act

Security

  • Home
  • Hardware
  • Informaiton
  • Storage
  • Proprietary Information

Safety

  • Work Locations
    • Layout
    • Electricity
    • Maintenance
    • Requirements
  • Checklists

Emergency Action Plans

  • Employee Expectations
  • Tracking Time
  • Reporting
  • Accessing Company Information
  • Expectations
    • Time
    • Workload
    • Critical vs. Non-Critical

Inspections

  • Safety Audits
  • Hardware

Training Requirements

  • Employees
  • Managers
  • Ongoing

Forms

  • Application
  • Agreements
  • Assessments
  • Termination

Problem Solving

  • Expectations
  • Protocol
  • Communication
  • Termination